Privacy Policy

Sweet Sea Food (“us”, “we”, or “our”) operated the https://www.sweetseafood.com website (the “Service”) through Wix.com. 

 

The purpose of this page is to inform you of our policies regarding the collection, use, and disclosure of personal data upon the use of our Services, and the choices associated with that data. Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in our General Terms and Conditions. 

 

By using our Service, you agree to the collection and use of information in accordance with this policy. 

Information Collection and Use 

In order to provide and improve our Service to you, different types of information are collected for various purposes. The main objective of us handling your data is to provide you with the necessary services in order to fulfil orders placed online. 

Types of Data Collected

Usage Data

We collect information about how the Service is both used and accessed (“Usage Data”). The usage date might include information such as your device’s Internet Protocol (“IP”) address, browser type, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. With each visit to our website, our servers automatically register your IP address. 

 

When visiting a website from our platform, we save: 

  • Your domain name but not your email address; 

  • Your email address when messages or questions are posted on our website; 

  • All of the information voluntarily provided to us by you (e.g. research information, site registration, order details). 

 

Personal Data

Whilst using our Services, you may be asked to provide us with specific personally identifiable information that can be used in order to contact or identity you (“Personal Data”). Personally identifiable information may include but it not limited to: 

  • Email address; 

  • First and Last Name; 

  • Phone Number; 

  • Address, Post Code, City, Province; 

  • Usage Data 

 

We will not collect more information than is necessary. Personal data will therefore be deleted when it is no longer needed. 

 

Information provided to us by you, the customer, is used internally by Sweet Sea Food in order to fulfil orders and/or engage with you. None of the information that you provide us will be shared with other commercial organisations. 

 

Cookies and Tracking Data 

We use “Cookies” and similar “tracking technologies” in order to track the activity on our Service and hold certain information. Cookies are filled with small amounts of data - which may include an anonymous unique identifier - that are sent to your browser from a website and stored on your device. Cookies help to: 

  • Record your preferences; 

  • Record information about what you add to your shopping cart(s).

 

In cooperation with third party companies, tracking technologies are also used. These are beacons, tags, and/or scripts, which collect and track information in order to help us improve and analyse our situation. We place these functional, analytical and tracking cookies in order to provide you, the customer, with relevant ads, both in- and outside of the contents of our .com domain. All of this is to ensure that we are able to provide you with the best possible service available. By giving permission and accepting cookies on our website via the “popup”, our partners in advertising, analytics and Social Media have access to your activities on this website. 

 

You are within your right to instruct your browser to refuse all cookies, or to indicate when a cookie is being sent. If you do not accept cookies, however, some areas of our Service may not be accessible to you. 

 

Some of examples of cookies we use are: 

  • Session Cookies - we use session cookies to operate our Service; 

  • Preference Cookies - we use preference cookies to remember your preferences and various settings; 

  • Security Cookies - we use security cookies for security purposes only. 

 

Service Providers 

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated to not disclose or use it for any other purpose. 

 

Names, addresses and financial information will be provided to payment service providers (third parties) in order to fulfil the financial transactions. 

 

Retention Period 

If you, the customer, create an account with Sweet Sea Food and thus become a member, data collected will be stored as long as the account exists. Any relevant and/or required data for the tax authorities will be stored for up to 7 years after the last order. Should the account be inactive for more than 18 months, the account and all relevant data will be deleted.

 

Analytics 

We may use third party Service Providers to monitor and analyze the use of our Service. 

 

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. 

 

You have the right to opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This prevents the Google Analytics Javascript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activities.

 

For more information on the privacy practice of Google, please visit their Privacy and Terms web page, https://policies.google.com/privacy?hl=en 

Use of Data 

Sweet Sea Food uses the collected data for various purposes: 

  • To provide and maintain the Service; 

  • To notify you of any changes that might take place to our Service; 

  • To allow you to participate in interactive features of our Service when you choose to do so; 

  • To provide customer care and support; 

  • To provide analysis and/or valuable information so that we can improve the Service; 

  • To monitor the usage of the Service; 

  • To detect, prevent and address technical issues. 

 

Transfer of Data 

Information that you have shared with us, including personal data, may be transferred to - and maintained on - computers located outside of your city, province, country, or other governmental jurisdiction where the data protection laws may differ from those that are locally available to you. If you are located outside of the Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Netherlands and process it there. 

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

 

Sweet Sea Food will take all the necessary steps available to us in order to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation or country unless there are adequate controls in place, including the security of your data and other personal information. 

 

Any information provided to us will only be used to receive the information you have requested, to the address you have given us. If you have provided us with a telephone number, we will only call you when necessary and pertaining to orders that you have placed online. 

 

We have taken appropriate measures to prevent loss, misuse or alteration of information received on our site. If we receive or transfer sensitive information such as financial or health information, we will use a secure server. You will be informed of this via a screen that is shown on our website (popup). 

 

Security of Data 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 

Links to Other Sites 

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to a third party site. We strongly advise you to review the Privacy Policy of every site you visit. 

 

We have no control over and assume no responsibility for the content, privacy policies and/or practices of any third party sites or services.

 

Children’s Privacy

Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers. 

 

Changes to this Privacy Policy 

We may update our Privacy Policy from time to time. In that case, we will notify you of any changes by posting the new and/or updated Privacy Policy on this page, and informing you of the changes in our regulations for the purpose of personal data protection, thereby also providing you with the opportunity to refuse [future] participation.  We will inform you via email and/or a prominent notice on our Service, prior to the changes becoming effective, and update the “effective date” at the top of this Privacy Policy. 

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

 

Contact Us 

Upon request, we:

  • Provide visitors to our site access to all information that we keep about them;

  • Offer visitors to our site the opportunity to correct information collected;

  • Offer visitors to our site the opportunity to remove their data should it no longer be needed and/or required for the execution of the agreement;

  • Will answer try our best to answer any questions you have about this Privacy Policy; 

 

Should any of the above four points apply to you, please get in touch with us via email at contact@sweetseafood.com. And if you find that our site is in compliance with our Privacy Policy, please contact us at the above listed email address so that we can work to resolve the issue. 

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Contact Details

Sweet Sea Food

(+31) 683923864

Business Address (not storefront):

Gentsestraat 10A 

2587HS Den Haag 

© 2020 by Sweet Sea Food. Proudly created with Wix.com